The Top 25 Hotel Brands in the World
The Top 25 Hotel Brands in the World
To stand out in the increasingly crowded hospitality industry and earn travelers’ continued allegiance, hotel brands must maintain a consistently impeccable standard of service across all their locations. They must also continue to innovate and stay abreast of travelers’ needs and desires. The brands that manage to excel at this earn the trust (and, importantly, repeat business) of T+L’s readers, who show their appreciation each year through the World’s Best survey.
Every year, for the World’s Best Awards survey, Travel + Leisure asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Readers rated hotel brands on their locations, rooms/facilities, food, service, and overall value.
This year, T+L readers championed quite a few chains with strong regional concentrations. Known for their elegant whimsy, Kit Kemp’s Firmdale Hotels — a set of ten properties located in New York and London — earned the No. 17 spot, while Inkaterra — which has seven locations throughout Peru — leapt onto the list at No. 3. “Each property was unique and very beautiful,” wrote one reader of the sustainable travel brand. “The Cuzco hotel is very romantic with lots of history, and the Machu Picchu property is in a natural setting surrounded by wildlife.” No. 5, Tivoli Hotels & Resorts, which operates primarily in Portugal, stood out to T+L readers as being “excellent for both business and leisure.” Two India-based hotel brands — the No. 10 The Leela Palaces, Hotels, and Resorts, and No. 2 Oberoi Hotels & Resorts — each earned high praise for their opulence and personalized service.
Still, there’s something to be said for breadth, as large international hotel brands dominated the category. The “classic brand” and “legacy” of St. Regis Hotels & Resorts, which occupies the No. 25 spot, inspire loyalty among T+L readers, and just as devoted are the self-proclaimed Amanjunkies — no doubt eagerly awaiting the chain’s 2020 arrival in New York City — who swear the No. 15 company delivers an “unparalleled experience.”
But as wellness tourism continues to boom, this year’s No. 1 — a repeat winner and a leader in innovative well-being initiatives for the whole family — should come as little surprise. Read on to find out who the reigning champ is and which other brands T+L readers honored.
25. St. Regis Hotels & Resorts
COURTESY OF ST. REGIS HOTELS & RESORTS
Score: 90.03
More information Different Islands:
Book This Deal
The St. Regis San Francisco, skylark.com, rates from $398/night
Includes $100 food & beverage credit, daily breakfast
The St. Regis San Francisco, skylark.com, rates from $398/night
Includes $100 food & beverage credit, daily breakfast
24. The Luxury Collection
COURTESY OF THE LUXURY COLLECTION
Score: 90.33
More information Different Islands:
23. Rocco Forte Hotels
COURTESY OF ROCCO FORTE HOTELS
Score: 90.61
More information Different Islands:
22. Banyan Tree Hotels & Resorts
COURTESY OF BANYAN TREE HOTELS & RESORTS
Score: 90.65
More information Different Islands:
21. Belmond
COURTESY OF BELMOND
Score: 90.69
More information Different Islands:
Book This Deal
Belmond Mount Nelson Hotel, skylark.com, rates from $204/night
Includes private afternoon or evening tea, daily breakfast
Belmond Mount Nelson Hotel, skylark.com, rates from $204/night
Includes private afternoon or evening tea, daily breakfast
20. Mandarin Oriental
COURTESY OF MANDARIN ORIENTAL
Score: 90.80
More information Different Islands:
19. Hyatt Ziva
COURTESY OF HYATT ZIVA
Score: 91.08
More information Different Islands:
18. Rosewood Hotels & Resorts
COURTESY OF ROSEWOOD HOTELS & RESORTS
Score: 91.16
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17. Firmdale Hotels
COURTESY OF FIRMDALE HOTELS
Score: 91.33
More information Different Islands:
16. Shangri-La Hotels & Resorts
COURTESY OF SHANGRI LA HOTELS AND RESORTS
Score: 91.47
More information Different Islands:
Book This Deal
Shangri-La Hotel, Tokyo, skylark.com, rates from $517/night
Includes $100 resort credit, daily breakfast
Shangri-La Hotel, Tokyo, skylark.com, rates from $517/night
Includes $100 resort credit, daily breakfast
15. Aman
COURTESY OF AMAN
Score: 92.75
More information Different Islands:
14. One&Only Resorts
COURTESY OF ONE&ONLY RESORTS
Score: 93.06
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13. Auberge Resorts Collection
COURTESY OF AUBERGE RESORTS COLLECTION
Score: 93.30
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12. The Peninsula Hotels
COURTESY OF THE PENINSULA HOTELS
Score: 93.32
More information Different Islands:
11. COMO Hotels & Resorts
COURTESY OF COMO HOTELS & RESORTS
Score: 93.33
More information Different Islands:
10. The Leela Palaces, Hotels and Resorts
COURTESY OF THE LEELA PALACES, HOTELS AND RESORTS
Score: 93.41
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9. Raffles Hotels & Resorts
COURTESY OF RAFFLES HOTELS & RESORTS
Score: 93.47
More information Different Islands:
Book This Deal
Raffles Istanbul, skylark.com, rates from $359/night
Includes Chai Time, access to the Raffles Club, $100 resort credit
Raffles Istanbul, skylark.com, rates from $359/night
Includes Chai Time, access to the Raffles Club, $100 resort credit
8. Sofitel Legend
COURTESY OF SOFITEL LEGEND
Score: 93.60
More information Different Islands:
7. Anantara Hotels, Resorts & Spas
COURTESY OF ANANTARA HOTELS, RESORTS & SPAS
Score: 93.74
More information Different Islands:
6. Red Carnation Hotel Collection
COURTESY OF RED CARNATION HOTEL COLLECTION
Score: 94.11
More information Different Islands:
5. Montage Hotels & Resorts
COURTESY OF MONTAGE HOTELS AND RESORTS
Score: 94.60
More information Different Islands:
4. Tivoli Hotels & Resorts
COURTESY OF TIVOLI HOTELS & RESORTS
Score: 94.75
More information Different Islands:
3. Inkaterra Hotels
COURTESY OF INKATERRA HOTELS
Score: 94.84
More information Different Islands:
Book This Deal
Inkaterra Machu Picchu, skylark.com, rates from $497/night
Includes de-stress massage, aromatherapy welcome kit, daily breakfast
Inkaterra Machu Picchu, skylark.com, rates from $497/night
Includes de-stress massage, aromatherapy welcome kit, daily breakfast
2. Oberoi Hotels & Resorts
COURTESY OF OBEROI HOTELS & RESORTS
Score: 95.24
More information Different Islands:
1. Six Senses Hotels Resorts Spas
COURTESY OF SIX SENSES HOTELS RESORTS SPAS
Score: 98.56
More information Different Islands:
“True pioneers in wellness,” as one reader described it, Six Senses delivers innovative treatments, best-in-class amenities, and dining experiences that are as indulgent as they are health-conscious. All of these aspects work in concert to help guests of all ages develop more mindful habits. Also impressive is what another reader touts as the brand’s “incredible commitment to sustainability.” There’s even a designated vice president who oversees initiatives devoted to that purpose, including replacing plastic water bottles with recyclable glass ones at all of the brand’s 17 properties. But perhaps what makes Six Senses’ diverse portfolio so consistently popular among T+L readers is what one fan described as “true emotional hospitality” — the kind of gracious, intuitive service that leaves each guest feeling special and seen.
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